These are some of our most commonly asked questions. If you have any other questions, drop us a line using this form.
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When am I billed for PAYG?
Pay-As-You-Go charges are billed weekly; Monday afternoon at 4pm GMT.
How do I pay my charges?
Charges are taken on a credit or debit card of your choice.
How do I know what my charges are?
We send you a detailed invoice each week. You can also login to our online portal to access invoices and print statements.
What happens at the end of my initial PAYG contract?
Simply carry on, or call us to collect the machine back from you.
How do I order consumables?
Call before 12pm and we will ship for next working day delivery.
When do I get my deposit back?
With the new Collagen Lift system, no deposit is required.
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SkinBase™ is the UK's leading provider of professional beauty machines. Over 2,000 accredited salons and spas in the UK & Ireland can't be wrong! Our team of professionals are looking forward to speaking with you.